Trainline Protect Travel Insurance

So that we can direct you to the correct web site,
please read the following:

• If you only wish to claim for compensation or refund of ticket due to a delayed service, click here
• If your train has been cancelled or abandoned, click here
• If you want to amend your train ticket for another reason click here.

Please Note: Advance Tickets are not refundable but can be exchanged. Terms apply.

Due to a high volume of claims, our online claim system has been temporarily disabled. You may facilitate a claim for reasons other than those shown above by downloading and completing the claim form by CLICKING HERE

Regards,
The Claims Team